AI LIBRARY

Make (120 Lessons)

Make is a visual automation platform for connecting applications, data, and business workflows. Learn practical skills with AI Academy and discover useful workflows in our AI Library.

Lessons (120)

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Module I. Make Fundamentals (6 Lessons)

What Is Make? ▶ 1. What Is Make? ❌ Discover Make as a visual automation and AI orchestration platform with AI Academy 1U. Learn how Make connects applications, data, APIs, workflows, and AI agents so businesses can reduce repetitive work and create more efficient digital processes. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Create and Set Up Your Make Account ▶ 2. Create and Set Up Your Make Account ❌ Learn how to create and prepare a Make account with AI Academy 1U. This lesson covers the essential workspace setup so learners can begin building scenarios, connecting applications, and exploring Make’s automation environment efficiently. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Explore the Make Interface ▶ 3. Explore the Make Interface ❌ Explore the Make interface with AI Academy 1U, including Organizations, Teams, Scenarios, Connections, Webhooks, Data Stores, and other important workspace areas. Learners become familiar with the main navigation and understand where key automation features are located. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Understand Automation in Make ▶ 4. Understand Automation in Make ❌ Understand the fundamentals of automation in Make with AI Academy 1U by learning how events, data, modules, and actions work together. This lesson explains how structured scenarios can replace repetitive manual processes and improve business efficiency. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Understand Make Scenarios ▶ 5. Understand Make Scenarios ❌ Understand Make Scenarios with AI Academy 1U as the primary workflow structure used to connect applications, process data, and automate business tasks. Learners explore how scenarios organize modules and workflow logic from start to finish. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Understand AI Automation and Orchestration 🔒 6. Understand AI Automation and Orchestration ❌ Understand AI automation and orchestration with AI Academy 1U by comparing fixed workflows with AI-powered systems that can interpret context, make adaptive decisions, and coordinate apps, data, agents, and human involvement. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked

Module II. Scenario Fundamentals (8 Lessons)

Create Your First Scenario ▶ 7. Create Your First Scenario ❌ Create your first Make Scenario with AI Academy 1U by connecting two applications in a simple automation workflow. Learners practice selecting modules, configuring data flow, testing the scenario, and preparing it for real-world use. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Understand Modules ▶ 8. Understand Modules ❌ Understand Make Modules with AI Academy 1U and learn how triggers, actions, searches, and other module types work together inside a Scenario. This lesson introduces the building blocks used to create automation workflows. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Connect Your First App ▶ 9. Connect Your First App ❌ Learn how to connect your first application in Make with AI Academy 1U. This lesson introduces authentication, connections, permissions, and the basic setup required before apps can participate in automated scenarios. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Configure a Trigger ▶ 10. Configure a Trigger ❌ Configure a trigger in Make with AI Academy 1U by selecting the event that starts a Scenario. Learners understand how incoming data initiates workflow execution and influences the steps that follow. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Configure an Action 🔒 11. Configure an Action ❌ Learn how to configure actions in Make with AI Academy 1U by mapping data into downstream modules. This lesson helps learners move information accurately between connected systems and workflow steps. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Run a Scenario Manually 🔒 12. Run a Scenario Manually ❌ Run a Make Scenario manually with AI Academy 1U to test modules, inspect data, and verify workflow behavior before activation. Learners use manual execution as an important validation step. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Schedule a Scenario 🔒 13. Schedule a Scenario ❌ Schedule a Scenario with AI Academy 1U by defining when and how often automation should run. Learners create recurring workflows that execute according to specific business timing requirements. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Activate and Monitor a Scenario 🔒 14. Activate and Monitor a Scenario ❌ Activate and monitor Make Scenarios with AI Academy 1U by moving tested workflows into production and reviewing their execution results. Learners develop habits for maintaining reliable automation over time. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked

Module III. Data Mapping (6 Lessons)

Understand Data Bundles ▶ 15. Understand Data Bundles ❌ Understand data bundles in Make with AI Academy 1U and learn how information moves between modules during Scenario execution. Learners explore how bundles carry structured values through an automation workflow. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Map Data Between Modules ▶ 16. Map Data Between Modules ❌ Learn how to map data between Make Modules with AI Academy 1U by using outputs from one step as inputs for the next. This lesson teaches practical data transfer across workflow stages. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Understand Data Types 🔒 17. Understand Data Types ❌ Understand common Make data types with AI Academy 1U, including text, numbers, dates, booleans, arrays, and collections. Learners see how data type differences affect mapping and workflow reliability. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Use Dynamic Values 🔒 18. Use Dynamic Values ❌ Use dynamic values in Make with AI Academy 1U to build scenarios that adapt to different data on every run. Learners create flexible automation that responds to changing inputs instead of fixed values. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Handle Empty and Missing Values 🔒 19. Handle Empty and Missing Values ❌ Handle empty and missing values with AI Academy 1U to reduce workflow failures when fields are unavailable or blank. This lesson teaches practical techniques for building more fault-tolerant scenarios. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build a Reliable Mapping Workflow 🔒 20. Build a Reliable Mapping Workflow ❌ Build a reliable mapping workflow with AI Academy 1U by combining input validation, data transformation, field mapping, automated actions, and result verification into one structured Scenario. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked

Module IV. Filters & Routers (6 Lessons)

Understand Filters ▶ 21. Understand Filters ❌ Understand Filters in Make with AI Academy 1U and learn how data can continue through a Scenario only when defined conditions are satisfied. This lesson introduces simple rule-based workflow control. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Create Your First Filter 🔒 22. Create Your First Filter ❌ Create your first Make Filter with AI Academy 1U by defining a practical business rule based on workflow data. Learners control when specific modules should execute. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Understand Routers 🔒 23. Understand Routers ❌ Understand Routers in Make with AI Academy 1U and learn how one Scenario can divide data into multiple processing branches. This lesson introduces conditional workflow routing. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build Multiple Routes 🔒 24. Build Multiple Routes ❌ Build multiple routes in Make with AI Academy 1U so one event can follow different business paths. Learners design scenarios that handle several outcomes within a single automation. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Combine Filters and Routers 🔒 25. Combine Filters and Routers ❌ Combine Filters and Routers with AI Academy 1U to create more sophisticated conditional workflows. Learners evaluate data, control execution, and route information into appropriate business actions. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build a Decision-Based Scenario 🔒 26. Build a Decision-Based Scenario ❌ Build a decision-based Make Scenario with AI Academy 1U by translating business rules into conditions, routes, actions, and results. This lesson helps learners create structured automation that responds intelligently to data. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked

Module V. Functions & Data Transformation (7 Lessons)

Understand Make Functions ▶ 27. Understand Make Functions ❌ Understand Make Functions with AI Academy 1U and learn how built-in functions transform data directly during mapping. This lesson introduces the role of functions in preparing workflow information. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Work with Text Functions 🔒 28. Work with Text Functions ❌ Work with text functions in Make with AI Academy 1U to split, replace, trim, combine, and transform text values before they are used by downstream modules. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Work with Number Functions 🔒 29. Work with Number Functions ❌ Work with number functions in Make with AI Academy 1U by calculating, converting, and normalizing numerical data for more reliable automation and reporting. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Work with Date Functions 🔒 30. Work with Date Functions ❌ Work with date functions in Make with AI Academy 1U to parse, add, format, and convert date and time values for automated business processes. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Work with Array Functions 🔒 31. Work with Array Functions ❌ Work with array functions in Make with AI Academy 1U to search, map, select, filter, and process multiple items within structured workflow data. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Work with Collection Functions 🔒 32. Work with Collection Functions ❌ Work with collection functions in Make with AI Academy 1U to access and transform structured objects inside Scenarios. Learners prepare complex data for downstream processing. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build an Advanced Transformation Workflow 🔒 33. Build an Advanced Transformation Workflow ❌ Build an advanced data transformation workflow with AI Academy 1U that moves raw input through normalization, transformation, validation, and final delivery to a destination system. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked

Module VI. Iterators & Aggregators (6 Lessons)

Understand Iterators ▶ 34. Understand Iterators ❌ Understand Iterators in Make with AI Academy 1U and learn how arrays can be divided into individual bundles for separate processing within a Scenario. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Process Multiple Items 🔒 35. Process Multiple Items ❌ Process multiple items with AI Academy 1U by using Make to perform automated actions for each record or value in a collection. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Understand Aggregators 🔒 36. Understand Aggregators ❌ Understand Aggregators in Make with AI Academy 1U and learn how multiple bundles can be combined into a single structured output after processing. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Use Array Aggregator 🔒 37. Use Array Aggregator ❌ Use the Array Aggregator with AI Academy 1U to collect multiple processed values into a new array that can be passed to later Scenario modules. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Use Text Aggregator 🔒 38. Use Text Aggregator ❌ Use the Text Aggregator with AI Academy 1U to combine multiple values or records into organized text for messaging, reporting, and other automation tasks. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Combine Iterator and Aggregator 🔒 39. Combine Iterator and Aggregator ❌ Combine Iterators and Aggregators with AI Academy 1U to create complete split-process-recombine workflows for complex multi-item business data. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked

Module VII. Webhooks (6 Lessons)

What Is a Webhook? ▶ 40. What Is a Webhook? ❌ Understand Webhooks with AI Academy 1U and learn how event-driven automation allows external systems to send data into Make immediately when specific events occur. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Create Your First Custom Webhook ▶ 41. Create Your First Custom Webhook ❌ Create your first custom webhook with AI Academy 1U and configure Make to receive data from an external application or service in real time. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Inspect Webhook Data 🔒 42. Inspect Webhook Data ❌ Inspect incoming webhook data with AI Academy 1U by reviewing payload structure, field values, and data formats before mapping them into Scenario modules. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Process Real-Time Events 🔒 43. Process Real-Time Events ❌ Process real-time events with AI Academy 1U by connecting external applications to Make Webhooks and routing incoming data through automated Scenario logic. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Send a Webhook Response 🔒 44. Send a Webhook Response ❌ Send webhook responses with AI Academy 1U so Make can return structured information to the external system that initiated the request. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Secure Webhook Workflows 🔒 45. Secure Webhook Workflows ❌ Secure webhook workflows with AI Academy 1U by controlling request sources, validating incoming data, and protecting sensitive information inside real-time automation. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked

Module VIII. HTTP & APIs (7 Lessons)

Understand APIs in Make ▶ 46. Understand APIs in Make ❌ Understand APIs in Make with AI Academy 1U by learning endpoints, methods, headers, request bodies, and responses at a practical automation level. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Understand the HTTP Module ▶ 47. Understand the HTTP Module ❌ Understand the Make HTTP Module with AI Academy 1U and learn when to use direct API requests instead of native application integrations. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Send a GET Request 🔒 48. Send a GET Request ❌ Send GET requests with AI Academy 1U to retrieve data from external APIs and bring that information into Make Scenarios for further processing. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Send a POST Request 🔒 49. Send a POST Request ❌ Send POST requests with AI Academy 1U to transmit structured data from Make to external applications, APIs, and custom services. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Work with Authentication 🔒 50. Work with Authentication ❌ Work with API authentication using AI Academy 1U by understanding API keys, bearer tokens, and other common access methods used in Make integrations. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Parse API Responses 🔒 51. Parse API Responses ❌ Parse API responses with AI Academy 1U by converting JSON data into structured values that can be mapped and processed inside Make Scenarios. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build a Complete API Integration 🔒 52. Build a Complete API Integration ❌ Build a complete API integration with AI Academy 1U by combining requests, authentication, response handling, data mapping, and error management into one reliable Scenario. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked

Module IX. Data Stores (6 Lessons)

Understand Data Stores ▶ 53. Understand Data Stores ❌ Understand Make Data Stores with AI Academy 1U and learn how they preserve information and workflow state between separate Scenario executions. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Create Your First Data Store ▶ 54. Create Your First Data Store ❌ Create your first Make Data Store with AI Academy 1U and design a simple structured dataset that can support automation, tracking, and business workflows. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Add and Update Records 🔒 55. Add and Update Records ❌ Add and update records in Make Data Stores with AI Academy 1U to store business information and maintain current data during automated processes. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Search Data Store Records 🔒 56. Search Data Store Records ❌ Search Data Store records with AI Academy 1U to retrieve matching information and use stored values dynamically inside Make Scenarios. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Use Data Stores for Deduplication 🔒 57. Use Data Stores for Deduplication ❌ Use Make Data Stores for deduplication with AI Academy 1U to prevent the same event or record from being processed repeatedly. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Use Data Stores for Workflow State 🔒 58. Use Data Stores for Workflow State ❌ Use Data Stores for workflow state management with AI Academy 1U by tracking progress and status across multiple automation runs. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked

Module X. Error Handling & Reliability (6 Lessons)

Understand Make Errors ▶ 59. Understand Make Errors ❌ Understand common Make errors with AI Academy 1U, including configuration, runtime, and data-related failures that can affect Scenario execution. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Read Scenario Execution Logs ▶ 60. Read Scenario Execution Logs ❌ Read Scenario execution logs with AI Academy 1U to identify failed modules, inspect workflow data, and understand the cause of automation problems. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Understand Error Handlers 🔒 61. Understand Error Handlers ❌ Understand Make Error Handlers with AI Academy 1U and learn how dedicated error routes can manage failures without stopping an entire workflow. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Use Resume, Ignore and Break Strategies 🔒 62. Use Resume, Ignore and Break Strategies ❌ Use Resume, Ignore, and Break strategies with AI Academy 1U to control how Make responds to different types of workflow errors. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build Retry Logic 🔒 63. Build Retry Logic ❌ Build retry logic with AI Academy 1U to reduce failures caused by temporary external system issues and improve automation resilience. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build Production-Ready Scenarios 🔒 64. Build Production-Ready Scenarios ❌ Build production-ready Make Scenarios with AI Academy 1U by combining validation, error handling, retry logic, logging, and alerts into a reliable automation architecture. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked

Module XI. Make AI Toolkit (10 Lessons)

What Is Make AI Toolkit? ▶ 65. What Is Make AI Toolkit? ❌ Understand the Make AI Toolkit with AI Academy 1U as a collection of AI-powered tools designed for structured tasks with clear inputs and outputs inside automated scenarios. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Use Simple Text Prompt ▶ 66. Use Simple Text Prompt ❌ Use a simple text prompt with AI Academy 1U to send instructions to AI inside Make and receive text output that can be used by later Scenario steps. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Extract Information from Text 🔒 67. Extract Information from Text ❌ Extract structured information from unstructured text with AI Academy 1U so Make can transform messages, documents, and other content into usable workflow fields. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Categorize Text 🔒 68. Categorize Text ❌ Categorize text with AI Academy 1U by using AI to classify emails, leads, tickets, or other business content into useful categories. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Analyze Sentiment 🔒 69. Analyze Sentiment ❌ Analyze sentiment with AI Academy 1U to identify whether incoming text expresses positive, neutral, or negative tone before automated routing or action. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Identify Language 🔒 70. Identify Language ❌ Identify the language of incoming content with AI Academy 1U so Make Scenarios can route multilingual data into the appropriate processing path. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Summarize Text 🔒 71. Summarize Text ❌ Summarize long documents, messages, and conversations with AI Academy 1U by converting detailed content into concise and useful workflow outputs. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Translate Text 🔒 72. Translate Text ❌ Translate text inside Make with AI Academy 1U to support multilingual automation and communication across different languages and business processes. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Standardize and Chunk Text 🔒 73. Standardize and Chunk Text ❌ Standardize and chunk text with AI Academy 1U to prepare large or inconsistent content for more effective downstream AI processing. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build an AI Toolkit Processing Pipeline 🔒 74. Build an AI Toolkit Processing Pipeline ❌ Build an AI Toolkit processing pipeline with AI Academy 1U that detects, extracts, classifies, transforms, and outputs business information through a coordinated AI workflow. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked

Module XII. External AI Models (6 Lessons)

Understand AI Providers in Make ▶ 75. Understand AI Providers in Make ❌ Understand AI providers in Make with AI Academy 1U and learn the difference between workflow platforms and external model providers used for AI processing. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Connect OpenAI to Make ▶ 76. Connect OpenAI to Make ❌ Connect OpenAI to Make with AI Academy 1U and configure AI processing inside Scenarios for text generation, analysis, extraction, and other automated tasks. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Connect Claude to Make 🔒 77. Connect Claude to Make ❌ Connect Claude to Make with AI Academy 1U and use Anthropic models inside automation workflows for business processing and intelligent tasks. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Connect Gemini to Make 🔒 78. Connect Gemini to Make ❌ Connect Gemini to Make with AI Academy 1U and integrate Google AI models into automated scenarios for a variety of AI-powered workflow tasks. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Choose the Right AI Model 🔒 79. Choose the Right AI Model ❌ Choose the right AI model with AI Academy 1U by balancing output quality, processing speed, cost, and business requirements for each workflow. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build a Multi-Model AI Workflow 🔒 80. Build a Multi-Model AI Workflow ❌ Build a multi-model AI workflow with AI Academy 1U by assigning different AI providers or models to specialized tasks within one coordinated Make Scenario. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked

Module XIII. Make AI Agents (9 Lessons)

What Is a Make AI Agent? ▶ 81. What Is a Make AI Agent? ❌ Understand Make AI Agents with AI Academy 1U and learn how agents differ from standard Scenarios and individual AI modules by combining reasoning, tools, context, and autonomous task execution. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Understand Agent Architecture ▶ 82. Understand Agent Architecture ❌ Understand AI agent architecture with AI Academy 1U by exploring the relationship between language models, instructions, knowledge, user input, and tools. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Create Your First AI Agent ▶ 83. Create Your First AI Agent ❌ Create your first Make AI Agent with AI Academy 1U by defining a focused role, instructions, inputs, and basic tools for a practical business use case. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Define Agent Instructions 🔒 84. Define Agent Instructions ❌ Define clear agent instructions with AI Academy 1U by specifying role, goals, rules, boundaries, and expected behavior for more predictable agent performance. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Add Knowledge to an Agent 🔒 85. Add Knowledge to an Agent ❌ Add business knowledge to a Make AI Agent with AI Academy 1U so the agent can use relevant documents and organizational information when making decisions. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Give Agents Tools 🔒 86. Give Agents Tools ❌ Give Make AI Agents access to tools with AI Academy 1U so they can use modules, Scenarios, and connected services to perform approved actions. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Provide Dynamic Agent Inputs 🔒 87. Provide Dynamic Agent Inputs ❌ Provide dynamic inputs to AI agents with AI Academy 1U so they can handle different requests and business contexts on each execution. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Review Agent Reasoning and Decisions 🔒 88. Review Agent Reasoning and Decisions ❌ Review AI agent decisions with AI Academy 1U by examining how an agent selects tools, interprets context, and routes work during Scenario execution. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build a Production AI Agent 🔒 89. Build a Production AI Agent ❌ Build a production-ready Make AI Agent with AI Academy 1U by combining goals, context, tools, guardrails, testing, deployment, and monitoring into a controlled professional workflow. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked

Module XIV. AI Agent Use Cases (6 Lessons)

Build a Customer Support Triage Agent ▶ 90. Build a Customer Support Triage Agent ❌ Build a customer support triage agent with AI Academy 1U that analyzes incoming tickets, identifies priority and intent, and routes requests to the appropriate support workflow. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Build a Sales Outreach Agent 🔒 91. Build a Sales Outreach Agent ❌ Build a sales outreach agent with AI Academy 1U that researches leads, evaluates opportunities, prepares outreach, and supports scheduling or follow-up activities. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build a Content Marketing Agent 🔒 92. Build a Content Marketing Agent ❌ Build a content marketing agent with AI Academy 1U that coordinates research, drafting, review, and publishing activities within an automated content workflow. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build a Market Research Agent 🔒 93. Build a Market Research Agent ❌ Build a market research agent with AI Academy 1U that gathers information, stores findings, analyzes data, and produces structured reports for business decision-making. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build a Candidate Screening Agent 🔒 94. Build a Candidate Screening Agent ❌ Build a candidate screening agent with AI Academy 1U that evaluates resumes against defined criteria and prepares structured outputs for recruiter review. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Decide When NOT to Use an Agent 🔒 95. Decide When NOT to Use an Agent ❌ Learn when not to use an AI agent with AI Academy 1U by comparing standard Scenarios, individual AI modules, and agent-based automation for different business tasks. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked

Module XV. MCP with Make (7 Lessons)

What Is MCP? ▶ 96. What Is MCP? ❌ Understand Model Context Protocol with AI Academy 1U and learn how MCP provides a standardized way for AI systems to access approved external tools and services. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Understand Make MCP ▶ 97. Understand Make MCP ❌ Understand Make MCP with AI Academy 1U as an orchestration layer that connects AI systems with business applications, Scenarios, and external tools. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Create an MCP Token 🔒 98. Create an MCP Token ❌ Create an MCP token with AI Academy 1U and prepare secure authentication for connecting Make with MCP-enabled tools and services. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Connect an MCP Server 🔒 99. Connect an MCP Server ❌ Connect an MCP server with AI Academy 1U so external tools can become available inside AI-powered Make workflows. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Add MCP Tools to Make AI Agents 🔒 100. Add MCP Tools to Make AI Agents ❌ Add MCP tools to Make AI Agents with AI Academy 1U so agents can choose between MCP tools, modules, and Scenarios when completing tasks. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Control Agent Tool Access 🔒 101. Control Agent Tool Access ❌ Control AI agent tool access with AI Academy 1U by limiting permissions and allowing agents to use only the tools required for their responsibilities. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build an MCP-Powered Agent Workflow 🔒 102. Build an MCP-Powered Agent Workflow ❌ Build an MCP-powered agent workflow with AI Academy 1U that connects user input, AI reasoning, tool selection, MCP or Scenario execution, and final results. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked

Module XVI. Advanced AI Orchestration (6 Lessons)

Combine Scenarios and Agents ▶ 103. Combine Scenarios and Agents ❌ Combine Make Scenarios and AI Agents with AI Academy 1U by using deterministic automation for predictable tasks and agents for work that requires contextual judgment. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Build Agent-to-Scenario Tooling 🔒 104. Build Agent-to-Scenario Tooling ❌ Build agent-to-Scenario tooling with AI Academy 1U by turning Make Scenarios into reusable business tools that AI agents can call when needed. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build Human-in-the-Loop Workflows 🔒 105. Build Human-in-the-Loop Workflows ❌ Build human-in-the-loop workflows with AI Academy 1U by adding approval and review steps before high-impact automated or AI-driven actions are completed. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build AI Routing Systems 🔒 106. Build AI Routing Systems ❌ Build AI routing systems with AI Academy 1U so artificial intelligence can evaluate context and direct incoming work to the appropriate automation path. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build AI Enrichment Pipelines 🔒 107. Build AI Enrichment Pipelines ❌ Build AI enrichment pipelines with AI Academy 1U that transform raw business data through research, AI processing, structured outputs, and CRM updates. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build an AI Orchestration Architecture 🔒 108. Build an AI Orchestration Architecture ❌ Build a complete AI orchestration architecture with AI Academy 1U by coordinating apps, data, Scenarios, agents, MCP tools, and human review within one operating system. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked

Module XVII. Business Automation (5 Lessons)

Build a Marketing Automation System ▶ 109. Build a Marketing Automation System ❌ Build a marketing automation system with AI Academy 1U that connects leads, content, email, CRM, and reporting into one coordinated Make workflow. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Build a Lead Management System 🔒 110. Build a Lead Management System ❌ Build a lead management system with AI Academy 1U that moves prospects through enrichment, qualification, assignment, follow-up, and CRM processing. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build a CRM Automation System 🔒 111. Build a CRM Automation System ❌ Build a CRM automation system with AI Academy 1U that synchronizes, enriches, and updates customer records across connected business applications. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build a Customer Support System 🔒 112. Build a Customer Support System ❌ Build a customer support automation system with AI Academy 1U that analyzes tickets, assigns priority, routes cases, and supports automated or human responses. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build a Document Processing System 🔒 113. Build a Document Processing System ❌ Build a document processing system with AI Academy 1U that moves files through extraction, AI processing, structured storage, and automated notifications. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked

Module XVIII. Security, Governance & Cost Control (5 Lessons)

Manage Connections Securely ▶ 114. Manage Connections Securely ❌ Manage Make connections securely with AI Academy 1U by controlling credentials, service access, and account permissions across connected automation systems. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Free Apply Least Privilege 🔒 115. Apply Least Privilege ❌ Apply least-privilege principles with AI Academy 1U by granting workflows, modules, and AI tools only the permissions required to perform their responsibilities. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Protect Sensitive Data 🔒 116. Protect Sensitive Data ❌ Protect sensitive business data with AI Academy 1U by designing Make workflows that minimize unnecessary exposure and handle information responsibly. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Monitor Operations and AI Cost 🔒 117. Monitor Operations and AI Cost ❌ Monitor Make operations and AI cost with AI Academy 1U by tracking Scenario execution, operation usage, model consumption, and token-related expenses. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked Build Governance for AI Automation 🔒 118. Build Governance for AI Automation ❌ Build governance for AI automation with AI Academy 1U by combining permissions, review processes, logs, cost controls, and human approval into a structured operating framework. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked

Module XIX. Professional Make Projects (1 Lessons)

Project: Build a Complete AI Business Automation System 🔒 119. Project: Build a Complete AI Business Automation System ❌ Build a complete AI business automation system with AI Academy 1U by connecting Webhooks or Forms, data processing, AI Toolkit, routing, CRM, notifications, Data Stores, error handling, and reporting. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked

Module XX. Complete Make AI Project (1 Lessons)

Complete Project: Build an AI-Orchestrated Business Operating System 🔒 120. Complete Project: Build an AI-Orchestrated Business Operating System ❌ Build a complete AI-orchestrated business operating system with AI Academy 1U by combining apps, Webhooks, APIs, data mapping, functions, Data Stores, AI Toolkit, external AI models, AI agents, MCP tools, Scenario tools, human approval, monitoring, and error handling. Duration: 00:00 / 00:00 Popular: 0,0000 Hours Watched Language: English Locked
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